Arianagrandefragrancesshop Shipping Policy

This Shipping Policy outlines the order processing, delivery timelines, carrier information, and special considerations for Ariana Grande Fragrances and gift sets purchased from Arianagrandefragrancesshop (arianagrandefragrancesshop.com). By placing an order, you agree to the terms outlined below, as well as our Terms of Purchase, Refund Policy, and Customer Service Policy. We’re dedicated to ensuring your favorite fragrance arrives safely, securely, and filled with the same magic you expect from Ariana’s brand.

1. Order Processing Time

All valid orders are processed within 1–3 business days (Monday–Friday, excluding major U.S. holidays). Processing includes verifying inventory availability for your selected fragrance scent and size, inspecting products for quality and authenticity (e.g., checking seal integrity, bottle condition), and securely packaging items to prevent breakage or leakage during transit.

Personalized gift sets (if applicable) may require an extended processing time of 2–3 additional business days. We will notify you via email at the time of purchase if your order falls into this category, providing a revised processing timeline to keep you informed.

You will receive an automated “Order Confirmation” email within 1 hour of placing your order, confirming we have received your request. A separate “Shipping Confirmation” email will be sent once your order has been processed and dispatched, including a tracking number to monitor your fragrance’s journey to you.

2. Delivery Timelines

After your order is shipped, the estimated delivery timeline is 6–12 business days from the date of dispatch. This timeline applies to all orders, regardless of destination, and is calculated based on standard shipping routes and carrier processing.

Please note that delivery timelines are estimates only, not guarantees. Minor delays may occur due to factors beyond our control, including severe weather conditions (e.g., storms, hurricanes) affecting carrier routes, peak shopping seasons (e.g., Black Friday, holiday periods) causing carrier volume surges, remote or rural delivery locations with limited service frequency, and unforeseen supply chain disruptions or carrier strikes.

We do not offer expedited or express delivery options. All orders are shipped via our standard, reliable carrier network to ensure the safe handling of fragile fragrance bottles—protecting your purchase from the warehouse to your doorstep.

3. Global Free Shipping

We’re thrilled to offer free shipping for all orders worldwide, with no minimum purchase requirement. This includes all fragrances, gift sets, and limited-edition collections—there are no hidden shipping fees, fuel surcharges, or handling costs added to your order. The total price shown at checkout (product cost + applicable taxes) is the only amount you will pay, making it easy to spoil yourself or a fellow fan with Ariana’s magic, no matter where you are.

4. Shipping Carriers

We partner with trusted global carriers, including UPS and FedEx, to fulfill and deliver orders. The specific carrier assigned to your order may vary based on your shipping address, order size, and destination country.

Carrier assignments are made automatically to optimize delivery speed and reliability, ensuring your fragrance arrives in perfect condition. We do not offer carrier selection at checkout, but all partner carriers provide end-to-end tracking and delivery confirmation for your peace of mind.

5. International Shipping Details

For international orders, additional considerations apply to ensure smooth delivery:

  • Customs duties, taxes, and import fees may be imposed by the destination country’s government. These charges are the sole responsibility of the recipient and are not included in your order total. We recommend checking with your local customs office before placing an order to understand potential additional costs, as carriers may hold your package until fees are paid.
  • Delivery timelines (6–12 business days) include standard customs processing time, but we have no control over the duration of customs inspections. If your order is delayed due to customs, contact our customer service team for assistance with documentation (e.g., commercial invoices) to facilitate clearance.
  • International orders may be subject to restrictions or prohibitions based on destination country regulations (e.g., limits on fragrance alcohol content). It is your responsibility to ensure the products you are ordering comply with local import laws. We reserve the right to cancel orders that violate destination country regulations, issuing a full refund for the cancelled items.

6. Shipping Address Requirements

To ensure successful delivery, you must provide a valid, complete, and accurate shipping address during checkout. We do not accept P.O. boxes, APO/FPO addresses, or temporary mail forwarding locations for fragrance deliveries, as these may result in lost, delayed, or damaged packages.

If you need to update your shipping address after placing an order, contact our customer service team immediately at [email protected]. Address changes can only be processed if your order has not yet been shipped. Once your order is dispatched, we cannot modify the shipping address, and you will need to coordinate with the carrier directly for any address adjustments (subject to carrier policies and potential fees).

7. Order Tracking

You can track the status of your order using the tracking number provided in your “Shipping Confirmation” email. Tracking information is updated by the carrier within 24–48 hours of dispatch, allowing you to monitor your package’s journey from our warehouse to your doorstep.

If tracking information is not updating or shows no activity for more than 3 business days, contact our customer service team with your order number and tracking number for assistance. We will investigate the issue with the carrier and provide timely updates on your delivery status.

8. Missing, Lost, or Damaged Packages

If your package is marked as delivered by the carrier but you have not received it, contact our customer service team within 48 hours of the delivery confirmation. We will work with the carrier to initiate a delivery investigation and resolve the issue promptly.

For packages that are lost in transit (tracking shows no delivery after 15 business days from dispatch), we will either issue a full refund or send a replacement order, at your discretion. To process a lost package claim, you must provide your order number and tracking number for verification.

If you receive a damaged package or products (e.g., broken bottle, leaking fragrance), report the issue to our customer service team within 48 hours of delivery. Include photos of the damaged packaging, the affected products, and the shipping label to expedite the claims process. We will arrange for a replacement or refund, as appropriate, to ensure you receive the magical fragrance experience you deserve.

9. Contact Us

If you have questions about our shipping policy, need assistance with tracking your order, want to report a missing or damaged package, or have concerns about delivery timelines, contact our customer service team at:

We respond to all shipping-related inquiries within 24 business hours (7 days a week) and are committed to resolving issues promptly to ensure your fragrance arrives safely and brings joy to your day.